Support Agent (E-Learning Industry) @ PR Talent

Remote

We are looking for a person who will combine two roles:Functional Support Agent - responding to client questions regarding the Totara platform, assisting with configuration, troubleshooting functional issues, and training users.Support Team Coordinator - ensuring timely ticket handling, coordinating the team’s work, keeping information in the ticketing system up to date, and facilitating communication between the client and the technical team.Key RequirementsMUST: Minimum 1 year of experience...

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